|What is ShineDove and what makes it different?
ShineDove is online jewelry store. It is different because we are providing you most unique and extremely beautiful designs from India. We assure you enjoy your shopping
Where are you from?
We are in Rajahmundry from Andhrapradesh.
From where your jewellery made?
Almost all our jewellery is made in India.
If I can't find the piece I wanted on the site anymore. Can I still order it?
Yes, U can Contact our Customer Care team and they will try and make it available for you. It might be able to happen when discontinue of certain pieces or relocate it on some other page.
Are you offering any additional discounts?
No, we are not offering any additional discounts. Of course all our prices are lower than other stores. We are offerening or products without any extra costs.
Are You Providing Free Home Delivery?
For any help you contact our 'Customer Care' team at 1800-300-20-324(Toll free)
When I return the product within 30 days, are you within hold some shipping charges?
For returning your product you don’t have to pay any shipping charges. But if in any case you have charged. Send us copy of the receipt. We are happy to refund that to your ShineDove account.
How can I know if a diamond is genuine?
The four C's are Carat (weight), Colour, Clarity and Cut of the stone.
1. Carat: The weight of the stone, referred to in points in case of small stones.
2. Colour:Colour is usually undesirable in diamonds. Typically ratings will be alphabetical with the earlier letters of the alphabet having less colour. AGS has a similar 0-10 scale.
3. Clarity: You will typically find ratings such as this:
Clarity Gives information about natural flaws and inclusions in the diamond.
Inclusions are imperfections within the stone. Inclusions range from bits of carbon (black spots) to slight cracks (called "feathers") within the stone. VVS1 to SI2 represent inclusions that are not visible to the naked eye.
The grade of colour refers to the absence of any colour in the diamond. High quality and chemically pure diamonds have no hue, just like a drop of water. The degree of colourlessness is measured by comparing stones with master set of stones of established colour value under controlled lighting and precise viewing conditions. Colour distinctions are usually subtle and invisible to the naked untrained eye but when visible is the colour of Pale Yellow. Experts suggest that human eye picks up the brilliance (cut) first and colour second.
A Diamond cut is a style or design guide used when shaping a diamond for polishing such as the brilliant cut. Cut does not refer shape, but the symmetry, proportioning and polish of a diamond. The cut of a diamond greatly affects diamonds brilliance; this means if it is cut poorly, it will be luminous.
The most popular of a Diamond cut is the modern round brilliant, which facet arrangements and proportions have been perfected by both mathematical and empirical analysis.
D – E – F: Colourless
The highest colour grade that can be credited to a diamond is D. It denotes that the stone is completely colourless and such diamonds are extremely rare and demand the highest prices. Diamonds with colour grades D-E-F are classified under the colourless category even though there are some differences between them. These variations can only be detected by a gemmologist and usually go unnoticed by the untrained eye. We recommend that such diamonds are set in white gold or platinum as yellow gold reflects colour negating the colourless appearance of the diamond.
G-H-I-J: Near Colourless
These diamonds are tabled as nearly colourless since they give away a slight hint of colour. Once mounted; they tend to be of excellent value in a diamond with little or no noticeable colour to the unaided eye. Within this range, the price tends to increase about 10-20% between each diamond grade.
K-L-M: Faint Yellow or Faint Brown
Starting from K, the pale yellow hue in the Diamond starts to get more noticeable to the naked eye. Set in yellow gold, the overall appearance of the jewellery is quite appealing to some buyers. Due to its obvious colour tint, these diamonds are often found at half the price of a diamond of colour grade 'G'. If the colourlessness of a diamond isn’t a priority, diamonds in this range turn out to be an excellent bargain.
N – R: Very Light Yellow or Very Light Brown and S – Z: Light Yellow or Light Brown
Diamonds in these ranges give away an obvious tint of yellow and range from faint yellow to light yellow with every grade. For most, these diamonds have too much colour when compared to the colourless diamonds. If you go further down the scale, the colours become more yellow and finally brown.
In case of any questions, please feel free to reach us on our number 1800-300-20-324(Toll free) or send us an email at email@example.com
Although a shallow cut diamond will create the illusion of a larger stone, it allows light to escape out the sides instead of reflecting off the top, creating a lack of Brilliance and sparkle.
If you’re seeking a high quality diamond that beautifully reflects light, this is the cut for you. This premier cut style is well-proportioned and carefully angled to achieve a luminous appearance.
Deep cut:This type of cut poorly reflects light, resulting in a dull, muted appearance. A diamond that is cut too deep will look smaller compared to diamonds in the same carat size range with ideal depths.
Cut grades devised by GIA are as follows
Excellent Cut: Maximum fire and Brilliance. Reflects nearly all light that enters the diamond, creating exceptional sparkle and light.
Very Good Cut: Appears very similar to excellent cut, for a lower price.
Good Cut: Reflects majority of light that enters. A good value compared to a very good cut.
Fair Cut: Still a quality diamond, but a fair cut will not be as brilliant as a good cut.
Poor Cut: Poor cut diamond escapes almost all the light entered through sides or bottom.
Is it important that I buy a diamond that is accompanied by a certificate?
Is all your diamond jewellery is accompanied with a certificate?
Are the Shapes and cut are same?
What is the most important C in the choice of a diamond? Color or Clarity?
Clarity refers to how many internal flaws (inclusions) and surface imperfections a diamond has and how visible they are under magnification or with the naked eye. The lower a stones clarity grade, the more likely you are to see imperfections such as black spots or lines within the diamond.
Which are the most popular fancy colours in diamonds?
Fancy colored diamonds are called Z+ diamonds. These Z+ diamonds are the rare hence the most expensive and are more expensive than D s. Yellow and pink diamonds are the most commonly used than fancy colors, and most likely will continue to be for years to come. Increased demand for orange, blue, and green coloured diamonds. As they are rare in nature, supplies are limited, and demand can increase price.
How can I customize my own Design?
Can I get the jewellery in a different gemstone or metal not offered on ShineDove?
Can I select Pendants along with Chain?
Can I order a ring in a size that isn't offered on the site?
What if I don't know the ring size?
In what way Packing will be?
If I lost my jewellery certificate, can I get a duplicate copy?
How can I resize my ring?
Are your prices lower than a local jewellery store?
No Third Men
Making an online purchase
How can I place an order on online?
You can browse our designs on our website and order your desired design by phone. Our customer Care representative would help you place the order. Please contact them at 1800-300-20-324(Toll free).
Will I get an order confirmation?
How can I track my order after it has been shipped?
Can I cancel my order?
How can I make payment when I purchased through ShineDove?
Are there any hidden costs for any purchase?
Are prices on ShineDove subject to change?
How can I pay using credit/Debit card and is it safe?
How long will it take to get refunds, if any?
What is Cash on Delivery (CoD)?
In what way Cash on Delivery work?
Is there any additional charge for the CoD shipment?
Do you match prices if an item I purchased goes down in price later?
Can I return back the ring I ordered is doesn’t fit to my finger?
What if there is a problem with my purchase?
Can I take a ring to my local jeweler to have it resize?
30 day money back policy*
Our Money back Policy for 30 Days. We take your products without asking any question within 30 days only. If you want to return your product for any reason, we accept the products that are in Original condition and with certificates that we have provided along with the product.
Are there any shipping charges applicable when I return back product to u?
All products from our ShineDove are fully secured until they are delivered to you.
What is Bespoke Service?
By this service you can change you own ideas into real jewellery of our own choice. For any details about this you can contact our customer Care team at 1800-300-20-324(Toll free)
Creative Designs made by you…
We are offering you a great opportunity to give life to your own ideas and create fabulous jewellery. For this you have to Share your views and ideas to our customer Care Team.
Drop files here to upload
Or you Can mail you ideas at firstname.lastname@example.org .